Alzheimer's Society

  • Address
  • Opening Times
  • Phone & Email
  • Unit 1 River Court
  • Brighouse Road,
  • Riverside Park
  • Middlesbrough
  • TS2 1RT

Monday to Friday 9-4

 

About Alzheimer's Society

Alzheimer’s society is the Uk,s leading support and research charity for people with dementia, their families and carers. We provide information and support to people with any form of dementia and their carers through our publications, National dementia helpline, website, and more than 2,000 local services. We campaign for better quality of life for people with dementia and greater understanding of dementia. We also fund an innovation programme of medical and social research in to the cause, cure and prevention of dementia and the care people receive.

Our dementia advisor and dementia support worker offer one to one support so that people with dementia can discuss their situation and receive appropriate information and support in comfortable and confidential surroundings.

Who we help

People with dementia and their carers

How you access our service

Face to Face

We provide a face to face service at a venue to suit the person needing the support

Telephone

If you are worried about your memory or need information, advice and support please contact us on 0191 389 0444.

Our helpline 0300 222 1122 is open seven days per week with a team of trained advisors ready to provide you with information and support you need.

Monday 9.00am-5.00pm
Tuesday 9.00am-5.00pm
Wednesday 9.00am- 5.00pm
Thursday 9.00am-5.00pm
Friday 9.00am-5.00pm
Saturday 10.00am-4.00pm
Sunday 10.000am-4.00pm

Email

darlingtonteesside@alzheimers.org.uk

Other Services We Provide

Talking point is an on line support and discussion forum for anyone affected by dementia.  It is a place to ask for advice, share information, join in discussions and feel supported. www.alzheimers.org.uk/talkingpoint

Charges for our service

There are no charges for any service

Quality Marks and Accreditations

The Alzheimer’s Society does not hold any relevant quality marks or accreditations.

Access To Interpreters

There is no access to interpreters.

Disabled Access

The service has disables access

Home Visiting Service

A home visiting service is offered to anyone who may be worried about their memory or have a diagnosis of dementia or anyone who carse for a person with dementia

Organisational Information

The Alzheimer’s Society is a voluntary agency with charitable status

Registered Charity Number: 296645

Who we are regulated by

The Alzheimer’s Society is not regulated by any other external body


Complaints Procedure

What Services do we offer?

Information - The agency can provide basic factual details to help you with your problem by providing information through leaflets, fact sheets or by signposting you.

Advice - The agency will look at your problem in more detail and diagnose the problem, explore your options and provide you with guidance on a particular course of action. The information given will be tailored to your particular circumstances.

Advocacy - The agency will provide you with support and encouragement or represent your views, needs or rights eg make telephone calls on your behalf with you present.

Representation - The agency will take on your case and act on your behalf. This can include representing you at tribunal or court.

  •  
  •  
  • Information
  • Advice
  • Advocacy
  • Representation
  • Benefits
  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • No
  • Representation
  • No
  • Health & Social Care
  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • No
  • Representation
  • No