Teesside Samaritans

  • Address
  • Opening Times
  • Phone & Email
  • 147 Borough Road
  • Middlesbrough
  • TS1 3AT

Tuesday 6pm-8pm
Wednesday 2pm-8pm
Thursday 2pm-8pm
Saturday 2pm-8pm
Sunday 2pm-8pm 

Local 01642 217777 (telephone charges apply) or Freephone 116 123

About Teesside Samaritans

Samaritans vision is that fewer people die by suicide. They offer 24 hour confidential, non-judgemental emotional support for people who are experiencing feelings of emotional distress, despair, including those which may lead to suicide.

Who we help

All clients

How you access our service

Face to Face

The main office for Teesside Samaritans is:

147 Borough Road, Middlesbrough TS1 3AT.

Usually open:

Tuesday 6.00-8.00pm.
Wednesday 2.00-8.00pm.
Thursday 2.00-8.00pm.
Saturday 2.00-8.00pm.
Sunday 2.00-8.00pm.


A 24-hour service is available over the telephone:

08457 909090 national number or 01642 217777 local number.


To contact Samaritans for email listening support email jo@Samaritans.org which is then answered by Samaritans nationally.

To contact the Teesside Branch for general enquiries go to the national website, address www.samaritans.org and follow the link to Teesside.

Postal Address

Write to Samaritans at Freepost RSRB-KKBY-CYJK, Chris, PO Box 9090, Stirling, FK8 2SA.

Other Services We Provide

Teesside Samaritans MIND drop-in 

What service is offered?

Samaritans offer a non-judgemental listening service, providing emotional support for people who are experiencing feelings of emotional distress or despair, including those which may lead to suicide.

Who can access this service?

To access the service, you must be:
No criterion.

Where is this service held?

Face to Face at Middlesbrough and Stockton MIND, 47 Grange Road, Middlesbrough, TS1 5AU.

How can you access this service?

A drop-in service, no appointment necessary.

Days of the week service is held


Times when the service is available 

From 1.00pm and 4.00pm.

Charges for our service

There are no charges for services.

Quality Marks and Accreditations

The service has no quality marks and accreditations.

Access To Interpreters

The service does not offer access to interpreters.

Disabled Access

The office does have disabled access.

Home Visiting Service

Teesside Samaritans do not offer a home visiting service.

Organisational Information

Teesside Samaritans is a voluntary agency with charitable status.  Registered Charity Number: 257696.

Who we are regulated by

The service is not regulated by any other body.

Complaints Procedure

Complaints should be addressed to: The Director, Teesside Samaritans, 147 Borough Road, Middlesbrough TS1 3AT. 

What Services do we offer?

Information - The agency can provide basic factual details to help you with your problem by providing information through leaflets, fact sheets or by signposting you.

Advice - The agency will look at your problem in more detail and diagnose the problem, explore your options and provide you with guidance on a particular course of action. The information given will be tailored to your particular circumstances.

Advocacy - The agency will provide you with support and encouragement or represent your views, needs or rights eg make telephone calls on your behalf with you present.

Representation - The agency will take on your case and act on your behalf. This can include representing you at tribunal or court.

  • Information
  • Advice
  • Advocacy
  • Representation
  • Health & Social Care
  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • No
  • Representation
  • No