Find a local agency

Below is a list of local agencies who can help you with your benefits problem. Each agency is listed according to the level of help that you can receive to allow you to choose a service that suits your needs best:

Information - The agency can provide basic factual details to help you with your problem by providing information through leaflets, fact sheets or by signposting you.

Advice - The agency will look at your problem in more detail and diagnose the problem, explore your options and provide you with guidance on a particular course of action. The information given will be tailored to your particular circumstances.

Advocacy - The agency will provide you with support and encouragement or represent your views, needs or rights eg make telephone calls on your behalf with you present.

Representation - The agency will take on your case and act on your behalf. This can include representing you at tribunal or court.

  •  
  • Who is helped
  • Information
  • Advice
  • Advocacy
  • Representation
  • Arch Teesside
  • Anyone who has been affected by rape or sexual assault 

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • Yes
  • HALO
  • The Halo Project Charity is a national project that will support victims of honour-based violence, forced marriages and FGM by providing appropriate advice and support to victims. We will also work with key partners to provide required interventions and advice necessary for the protection and safety of victims.

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • Yes
  • Stockton & District Advice & Information Service (1)
  • Stockton & District Advice & Information Service (SDAIS) is the Citizens Advice Bureau for Sockton-on-Tees Borough.  

    SDAIS provides free and confidential advice on a wide range of Welfare matters.

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • Yes
  • Welfare Rights (Stockton Borough Council)
  • Armed forces community (inc dependent families)and referrals from local organisations/ SBC Departments

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • Yes
  • Age UK Teesside
  • Anyone aged 50+ living in Teesside

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • No
  • Parkinson's UK
  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • No
  • Sanctuary Supported Living
  • The service assists individuals with substance misuse issues, carers and homeless families

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • No
  • Tees Credit Union
  • Open to anyone

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • No
  • Thirteen
  • Anyone who is a Thirteen Group tenant (inc Tees Valley and Tristar tenants)

  • Information
  • No
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • Yes
  • CGL Stockton Recovery Service
  • Individuals 18 years and over who may need support around addiction

  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • Yes
  • Representation
  • No
  • Daisy Chain
  • Families affected by autism

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • No
  • Representation
  • No
  • Royal British Legion
  • Members of the British Armed Forces past and present, and their families.

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • No
  • Representation
  • No
  • Thrive
  • Anyone experiencing social /financial exclusion

  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • No
  • Representation
  • Yes
  • Actes Trust
  • Those aged 19+ living in Stockton or Middlesbrough. Must be in receipt of benefits. 

  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • No
  • Representation
  • No
  • Alzheimer's Society
  • People with dementia and their carers in Teesside

  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • No
  • Representation
  • No
  • Epilepsy Outlook
  • People with epilepsy, their families and carers

  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • No
  • Representation
  • No
  • Harbour
  • Services for victims and perpetrators of domestic violence 

  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • No
  • Representation
  • No